https://redmine.auroville.org.in/https://redmine.auroville.org.in/favicon.ico2022-04-23T11:41:09ZRedmineGisaf - Support #13952: Gisaf isn't Connectinghttps://redmine.auroville.org.in/issues/13952?journal_id=1079952022-04-23T11:41:09ZPhilippe May
<ul></ul><p>The server is not reachable at all. Is it up?</p>
<p>In general when you create a ticket mentioning that Gisaf is "not working"/"not connecting", please mention some information that could be helpful like:</p>
<p>- if you checked that the server's light is on<br />- if some electrical or networking issue happened in CSR at that time<br />- when was this noticed</p>
<p>Thanks!</p> Gisaf - Support #13952: Gisaf isn't Connectinghttps://redmine.auroville.org.in/issues/13952?journal_id=1080102022-04-25T04:24:07ZSelvarani C
<ul><li><strong>File</strong> <a href="/attachments/download/14026/Gisaf%20isn_t%20connecting.png">Gisaf isn_t connecting.png</a> <a class="icon-only icon-magnifier" title="View" href="/attachments/14026/Gisaf%20isn_t%20connecting.png">View</a> added</li></ul><p>- Yes, the server light is on.<br />- No, electrical and network issue was not happened.<br />- it was noticed at Saturday 4.30 pm. but Morning is was worked.</p>
<p>And also i have attached the snapshot of Gisaf page for your reference.</p>
<p>Thanks.</p> Gisaf - Support #13952: Gisaf isn't Connectinghttps://redmine.auroville.org.in/issues/13952?journal_id=1080182022-04-25T05:41:33ZPhilippe May
<ul></ul><p>Found the server with the power light on, but no gign of life. Restarted it, had to fsck <code>/dev/sdd2</code> and start the gisdb domU manually => all fine.</p>
<p>Investigation of the problem: i found in the server's logs (<code>journalctl -b -1</code>), for Saturday at 1PM:</p>
<pre>
Apr 23 12:59:20 dream systemd-logind[849]: Suspend key pressed.
Apr 23 12:59:20 dream systemd-logind[849]: Suspending...
Apr 23 12:59:20 dream systemd[1]: Reached target Sleep.
Apr 23 12:59:20 dream systemd[1]: Starting Suspend...
Apr 23 12:59:20 dream systemd-sleep[155839]: Suspending system...
Apr 23 12:59:20 dream kernel: PM: suspend entry (s2idle)
</pre>
<p>"Suspend key pressed" is a very strange message: how did that happen?</p> Gisaf - Support #13952: Gisaf isn't Connectinghttps://redmine.auroville.org.in/issues/13952?journal_id=1080192022-04-25T05:57:42ZPhilippe May
<ul><li><strong>Status</strong> changed from <i>New</i> to <i>Resolved</i></li></ul><p>To prevent the same issue to happen again, i disabled the sleep/suspend/hibernate modes (<a class="external" href="https://wiki.debian.org/Suspend">https://wiki.debian.org/Suspend</a>)</p>
<pre>
root@dream:~# systemctl mask sleep.target suspend.target hibernate.target hybrid-sleep.target
Created symlink /etc/systemd/system/sleep.target → /dev/null.
Created symlink /etc/systemd/system/suspend.target → /dev/null.
Created symlink /etc/systemd/system/hibernate.target → /dev/null.
Created symlink /etc/systemd/system/hybrid-sleep.target → /dev/null.
</pre>