FAQ

> Dear Auroville Campus Area Network (AVCAN) users, welcome to [[FAQ:How does an Aurinoco subscription compare with BSNL's|Aurinoco Systems]] online support page.
> Feel free to share your feedback for improvisations on this page via mail to support@aurinoco.net or call to (0431) 403 6900.


> h3. On AVCAN by Aurinoco Systems

# [[FAQ:When [[When will connections be available at my location?]]
# [[FAQ:What [[How much will it cost to connect my place?]]
[[What subscription plans are available?]]
# [[FAQ:How [[What about telephone?]]
[[How much does a subscription cost?]]

> h3. On Aurinoco subscriptions

# [[FAQ:How
[[How does an Aurinoco subscription compare with BSNL's?]]
# [[FAQ:How [[How to contact Aurinoco?]]
# [[FAQ:How to change the subscription plan?]]
# [[FAQ:How to take apply for a subscription holiday?]]
# [[FAQ:How to cancel a subscription?]]
# [[FAQ:How [[How to shift an existing subscription]]

> h3. On internet services

# [[FAQ:The connection is slow. What to do?]]
# [[FAQ:The connection is not working. What to do?]]
# [[FAQ:How get set up the Wi-Fi password reset?]] modem and router?]]
# [[FAQ:How [[How to deactivate WiFi connection?]]
# [[FAQ:How [[Which DNS servers to set up the modem and router?]] use?]]
# [[FAQ:Which DNS [[Which time servers to use?]]
# [[FAQ:What [[What is the gateway address?]]
# [[FAQ:ACN is down. Why not switch subscribers to ERN?]]
# [[FAQ:What [[What IP addresses can I use?]]

> h3. On telephony services

# [[FAQ:What about telephone?]]
# [[FAQ:How much does a subscription cost?]] [[How to change usage report frequency?]]
# [[FAQ:How [[How to apply for a subscription?]]

> h3. On change usage reports

# [[FAQ:Why report To and CC addresses?]]
[[Why is the usage so high?]]
# [[FAQ:How [[How to reduce the usage?]]
# [[FAQ:How [[The connection is slow. What to do?]]
[[The connection is not working. What to do?]]
[[ACN is down. Why not switch subscribers to ERN?]]
[[How get the WiFi password reset?]]
[[How to change usage report frequency?]] the subscription plan?]]
# [[FAQ:How [[How to change usage report To and CC addresses?]]

> h3. On systems support

# [[FAQ:What take a subscription holiday?]]
[[How to cancel a subscription?]]
[[How to contact Aurinoco?]]
[[What is Aurinoco's apt-cache service?]]
# [[FAQ:Which time servers to use?]]
# [[FAQ:What [[What is Aurinoco's backup service?]]
# [[FAQ:What [[What is Aurinoco's NAS service?]]

> h3. On monitoring sites support

# [[FAQ:Steps
[[Steps to check AVES EPM connectivity]]

> h3. On Audio/Video Conferencing

# [[FAQ:How to avoid zoom call drops?]]