Welcome to Aurinoco Systems FAQ (frequently asked questions) page
In case this page does not answer your questions or the answers are unclear, please contact us via support@aurinoco.net or +91 413 350 9900
- Aurinoco Systems
- Getting connected
- I'm connected. Now what?
- Usage reports (Radius user portal)
- Something doesn't work
- Helping Aurinoco to help you
- Subscription changes
Aurinoco Systems¶
Getting connected¶
- When will connections be available at my location?
- Can house sitters get a connection?
- What are Aurinoco's subscription plans?
- What about CPE (customer premises equipment)?
- What about telephone?
- How to apply for a subscription?
- How to stay safe from malware? (required for some subscriptions and a good idea anyway)
I'm connected. Now what?¶
- How to set up the router? (includes changing the WiFi password)
- Which DNS servers to use?
- Which time servers to use?
Usage reports (Radius user portal)¶
Something doesn't work¶
- The connection is slow. What to do?
- The connection is not working. What to do?
- How to do a ping test?
- How to do a speed test?
- Having issues with online calls or meetings?
- Steps to check AVES EPM connectivity. Useful for AVES and Varuna
Helping Aurinoco to help you¶
- How to install AnyDesk? Remote desktop sharing tool for troubleshooting etc.
- How to take a screen shot?
- How to reduce errors from your devices?