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Atchuthan Manickam , 13/08/2020 10:11

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> Dear Auroville Campus Area Network (AVCAN) users, welcome to [[FAQ:How does an Aurinoco subscription compare with BSNL's|Aurinoco Systems]] online support page.
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> Feel free to share your feedback for improvisations on this page via mail to support@aurinoco.net or call to (0431) 403 6900.
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> h3. On AVCAN by Aurinoco Systems
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# [[FAQ:When will connections be available at my location?]]
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# [[FAQ:What subscription plans are available?]]
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# [[FAQ:How much does a subscription cost?]]
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# [[FAQ:How to apply for a subscription?]]
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> h3. On Aurinoco subscriptions
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# [[FAQ:How does an Aurinoco subscription compare with BSNL's?]]
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# [[FAQ:How to contact Aurinoco?]]
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# [[FAQ:How to change the subscription plan?]]
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# [[FAQ:How to take a subscription holiday?]]
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# [[FAQ:How to cancel a subscription?]]
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# [[FAQ:How to shift an existing subscription]]
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> h3. On internet services
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# [[FAQ:The connection is slow. What to do?]]
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# [[FAQ:The connection is not working. What to do?]]
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# [[FAQ:How get the Wi-Fi password reset?]]
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# [[FAQ:How to deactivate WiFi connection?]]
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# [[FAQ:How to set up the modem and router?]]
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# [[FAQ:Which DNS servers to use?]]
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# [[FAQ:What is the gateway address?]]
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# [[FAQ:ACN is down. Why not switch subscribers to ERN?]]
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# [[FAQ:What IP addresses can I use?]]
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# [[FAQ:Hotspot service for house sitters?]]
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# [[FAQ:How to do a ping test?]]
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# [[FAQ:How to change network name and password on your ONT_1143?]]
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> h3. On telephony services
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# [[FAQ:What about telephone?]]
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# [[FAQ:How much does a subscription cost?]]
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# [[FAQ:How to apply for a subscription?]]
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> h3. On usage reports
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# [[FAQ:Why is the usage so high?]]
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# [[FAQ:How to reduce the usage?]]
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# [[FAQ:How to change usage report frequency?]]
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# [[FAQ:How to change usage report To and CC addresses?]]
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> h3. On systems support
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# [[FAQ:What is Aurinoco's apt-cache service?]]
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# [[FAQ:Which time servers to use?]]
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# [[FAQ:What is Aurinoco's backup service?]]
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# [[FAQ:What is Aurinoco's NAS service?]]
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> h3. On monitoring sites support
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# [[FAQ:Steps to check AVES EPM connectivity]]
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> h3. On Audio/Video Conferencing
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# [[FAQ:Having issues with online calls or meetings?]]