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Support #15463

Gisaf is not Connecting

Added by Selvarani C about 1 month ago. Updated about 1 month ago.

Status:
Resolved
Priority:
Normal
Assignee:
Philippe May
Target version:
-
Start date:
17/05/2024
Due date:
% Done:

0%

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Description

Dear Philippe,

Gisaf is not Connecting, Showing as "502 Bad Gateway",

if it shows like that i also check in the CSR office, Is the server is On or Off.
Mostly it will show when the server went Off, but now i don't know, we have to check with some one who is there.

Gisaf page.png View (936 KB) Selvarani C, 18/05/2024 12:14

16255

History

#1 Updated by Selvarani C about 1 month ago

16255

Just to update you, i had checked with Parameshwari about the server.
she checked and let me know that the server was went OFF.
And i asked her to switch it ON.

After that the Gisaf was connected, but the LAYERS are not visible in the Map page.
Please look in to it.

i have attached reference image also for that

Thanks.

#2 Updated by Philippe May about 1 month ago

  • Status changed from New to Resolved

Thanks. That's a very good thing that Parameshwari can check and eventually power on the server.

The layers of the map are OK now.

The reason for that issue is that i'm still working on the final update of Gisaf to up to date technologies, and some components that i have not yet upgraded were still working. I deactivated them so that should not happen again.

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