Project

General

Profile

Support #6716

Web sites access

Added by Philippe May over 5 years ago. Updated over 3 years ago.

Status:
Closed
Priority:
Normal
Assignee:
Charles Atkinson
Start date:
27/09/2018
Due date:
% Done:

0%

Close

Description

Main from Charles, from Aurinoco's NOC:

  • water.auroville.org.in gives Nginx's 502
  • gis.auroville.org.in only shows a small icon.

Screenshot from 2018-09-28 11-27-43.png View (69.3 KB) Philippe May, 28/09/2018 11:30

4283

History

#1 Updated by Philippe May over 5 years ago

These are different cases (DNS):

root@infra:~# host gis.auroville.org.in ; host water.auroville.org.in
gis.auroville.org.in is an alias for web2.iciti.av.
web2.iciti.av has address 192.168.8.12
water.auroville.org.in has address 14.139.173.163

I'll ask Giulio about water.auroville.org.in .
About gis.auroville.org.in: i've seen the same issue on someone's mobile phone. It was fixed by clearing cookies.

Charles, can you please try clearing the cookies on your browser for the domain gis.auroville.org.in?

If it still doesn't work afterwards, i'd like to have a look on the Javascript console of your browser.

#2 Updated by Philippe May over 5 years ago

  • Assignee changed from Philippe May to Charles Atkinson

#3 Updated by Charles Atkinson over 5 years ago

  • Status changed from New to In Progress
  • Assignee changed from Charles Atkinson to Philippe May

Used firefox 60.2.1 esr profile "personal". Opened gis.auroville.org.in. Reproduced reported behaviour. about:preferences#privacy > Clear History > selected Everything and all items > Clear now. Same.

Used firefox 60.2.1 esr profile "Blue Light". Opened gis.auroville.org.in. Saw dashboard.

i'd like to have a look on the Javascript console of your browser.

OK

#4 Updated by Philippe May over 5 years ago

  • Assignee changed from Philippe May to Charles Atkinson

Thanks, making progress: it's something with the browser's environment.

What with clearing the cookies (not the history)?

#5 Updated by Charles Atkinson over 5 years ago

  • Assignee changed from Charles Atkinson to Philippe May

What with clearing the cookies (not the history)?

I do not understand the question. The process used cleared the cookies.

#6 Updated by Philippe May over 5 years ago

4283

Clearing the browsing history doesn't remove the cookies, see screenshot.

The button "remove individual cookies" would do.

#7 Updated by Charles Atkinson over 3 years ago

  • Status changed from In Progress to Closed

Also available in: Atom PDF