FAQ

h1. How much does it cost?

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h1. Bringing fiber to the location

In case fiber is not already in the location as listed at [[FAQ:When will connections be available at my location?]], [[FAQ:How to contact Aurinoco?|contact Aurinoco]] to discuss the cost of bringing fiber to the location

h1. Bringing fiber to the premises

In case fiber is not already at the premises or you do not know if it is, [[FAQ:How to contact Aurinoco?|contact Aurinoco]] to discuss the cost of bringing fiber to the premises

h1. Infrastructure contribution

₹2000. A contribution toward ongoing infrastructure costs: running, maintaining and eventual replacement or upgrade

h1. Administration and setup

₹250

h1. CPE (customer premises equipment)

The cost is highly dependent on which CPE options are chosen as listed at [[FAQ:What about CPE (customer premises equipment)?]]

The Home termination box (HTB) cost is covered by the "Administration and setup" cost

The current combined ONT and router model is Alphion ASSE 1443, cost ₹3,000

TODO: add illustrative cost of high speed WiFi router

h1. Uninterruptible power supply (UPS)

In case you do not already have a UPS, you need to get one

h1. Ongoing costs

Monthly cost listed at [[FAQ:What are Aurinoco's subscription plans?]] and [[FAQ:What are Telephone Service's BSNL franchise plans via Aurinoco?]]

h1. Support

Aurinoco support is free unless a site visit is required, cost ₹250

h1. Equipment failure

When equipment rented from Aurinoco fails, Aurinoco replaces it free

When equipment supplied by Aurinoco fails in the warranty period, Aurinoco replaces it free

Otherwise the subscriber has to pay for replacement equipment