Steps to check AVES EPM connectivity » History » Version 1
Panchanan Hiremath, 29/05/2020 15:33
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| 2 | 1 | Panchanan Hiremath | |
| 3 | 1 | Panchanan Hiremath | * Check LED indicators on AONT (Alphion Optic Network Terminal) : |
| 4 | 1 | Panchanan Hiremath | |
| 5 | 1 | Panchanan Hiremath | # Green light on - PWR, PON and LAN indicates operational state |
| 6 | 1 | Panchanan Hiremath | # Red light on - LOS indicates Loss of signal from source - Contact [[FAQ:How to contact Aurinoco?|Aurinoco support]] |
| 7 | 1 | Panchanan Hiremath | # Red light or flickering green light on PWR - indicates issue with power adapter or electric source |
| 8 | 1 | Panchanan Hiremath | # Check input voltage on power adapter and report to [[FAQ:How to contact Aurinoco?|Aurinoco support]] if failed |
| 9 | 1 | Panchanan Hiremath | # Check the electrical power source at site, either TNEB or UPS. Recommend to use networking devices on UPS |
| 10 | 1 | Panchanan Hiremath | |
| 11 | 1 | Panchanan Hiremath | * Check LED indicators on MC (Media Convertor) |
| 12 | 1 | Panchanan Hiremath | |
| 13 | 1 | Panchanan Hiremath | # Green light on - PWR, fdx, fx, tx, 100mbps indicates operational state |
| 14 | 1 | Panchanan Hiremath | # Stable Green light on PWR alone indicates no connectivity - Contact [[FAQ:How to contact Aurinoco?|Aurinoco support]] |
| 15 | 1 | Panchanan Hiremath | # Flickering Green light on PWR indicates issue with power adapter or electric source. |
| 16 | 1 | Panchanan Hiremath | # Check input voltage on power adapter and report to [[FAQ:How to contact Aurinoco?|Aurinoco support]] if failed |
| 17 | 1 | Panchanan Hiremath | # Check the electrical power source at site, either TNEB or UPS. Recommend to use networking devices on UPS |
| 18 | 1 | Panchanan Hiremath | |
| 19 | 1 | Panchanan Hiremath | * Check LED indicators on Router (D-Link or TP-Link) |
| 20 | 1 | Panchanan Hiremath | |
| 21 | 1 | Panchanan Hiremath | # Green light on - Internet, Power, WiFi and LAN (if Ethernet cable connected) indicates operational state |
| 22 | 1 | Panchanan Hiremath | # Red light on Internet LED indicates no internet connection from MC or AONT |
| 23 | 1 | Panchanan Hiremath | # Check physical connectivity between router and MC or AONT |
| 24 | 1 | Panchanan Hiremath | # Check input voltage on power adapter and report to [[FAQ:How to contact Aurinoco?|Aurinoco support]] if failed |
| 25 | 1 | Panchanan Hiremath | # Check the electrical power source at site, either TNEB or UPS. Recommend to use networking devices on UPS |
| 26 | 1 | Panchanan Hiremath | |
| 27 | 1 | Panchanan Hiremath | * Do a ping test from AVES network to the respective sites IP address |
| 28 | 1 | Panchanan Hiremath | |
| 29 | 1 | Panchanan Hiremath | # Open cmd (on Windows machine) or terminal (on Linux systems) |
| 30 | 1 | Panchanan Hiremath | # run command | ping 192.168.16.XXX (verify IP address from [[wiki page|to be created]]) |
| 31 | 1 | Panchanan Hiremath | # share ping test results on mail to [[FAQ:How to contact Aurinoco?|Aurinoco support]] |