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The connection is not working What to do » History » Version 1

Santhosh Kumar, 09/08/2017 12:01

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h1. The connection is not working What to do
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# Check for the lights on the network devices.
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# Power cycle the network devices
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** *For GPON Users*
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*** Turn off the router(TP-Link).
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*** Turn off the Modem.
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*** Turn on the Modem and wait for all the lights to come on.
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*** Turn on the router and wait for all the lights to come on.
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*** Check the speed.
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** *For Non-Gpon Users*
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*** Turn off the router(TP-Link).
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*** Turn on the router and wait for all the lights to come on.
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# Check if all the cables are plugged in.
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# Check if all the cables are plugged in the right ports. To check if the the cables are plugged in the right ports please refer to [[How to set up the Modem and routers?]]
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If the above steps didn't fix the Internet contact Aurinoco via [[How to contact Aurinoco?]]