The connection is not working What to do » History » Version 5
Panchanan Hiremath, 09/04/2020 16:31
| 1 | 3 | Charles Atkinson | h1. The connection is not working. What to do? |
|---|---|---|---|
| 2 | 1 | Santhosh Kumar | |
| 3 | 1 | Santhosh Kumar | # Check for the lights on the network devices. |
| 4 | 1 | Santhosh Kumar | # Power cycle the network devices |
| 5 | 1 | Santhosh Kumar | ** *For GPON Users* |
| 6 | 3 | Charles Atkinson | *** Turn off the router (TP-Link). |
| 7 | 1 | Santhosh Kumar | *** Turn off the Modem. |
| 8 | 1 | Santhosh Kumar | *** Turn on the Modem and wait for all the lights to come on. |
| 9 | 1 | Santhosh Kumar | *** Turn on the router and wait for all the lights to come on. |
| 10 | 1 | Santhosh Kumar | *** Check the speed. |
| 11 | 3 | Charles Atkinson | ** *For Non-GPON Users* |
| 12 | 3 | Charles Atkinson | *** Turn off the router (TP-Link). |
| 13 | 1 | Santhosh Kumar | *** Turn on the router and wait for all the lights to come on. |
| 14 | 4 | Panchanan Hiremath | # Check if all the cables are firmly plugged in. To check port details please refer to [[How to set up the Modem and routers?]] |
| 15 | 4 | Panchanan Hiremath | ** *For WiFi Users* |
| 16 | 4 | Panchanan Hiremath | # If you are able to see the WiFi name in your devices WiFi settings; |
| 17 | 4 | Panchanan Hiremath | *** Do Forget WiFi network function on your device |
| 18 | 4 | Panchanan Hiremath | *** Scan the network for Your Aurinoco WiFi network name and login by entering the password again. |
| 19 | 4 | Panchanan Hiremath | # If you are not able to see the WiFi name in your devices WiFi settings; |
| 20 | 4 | Panchanan Hiremath | *** Restart WiFi on your device (Laptop/Mobile/iPads, etc). |
| 21 | 4 | Panchanan Hiremath | *** Scan WiFi networks for Your Aurinoco WiFi network name and login by entering the password again. |
| 22 | 4 | Panchanan Hiremath | |
| 23 | 1 | Santhosh Kumar | |
| 24 | 1 | Santhosh Kumar | If the above steps didn't fix the Internet contact Aurinoco via [[How to contact Aurinoco?]] |