The connection is not working What to do » History » Version 8
Version 7 (Panchanan Hiremath, 13/02/2021 23:48) → Version 8/12 (Charles Atkinson, 25/05/2021 10:46)
h1. The connection is not working. What to do?
# Check for the lights on the network devices. In-case of any LED glowing red.
If Yes [[How to contact Aurinoco?| contact Aurinoco support]]
If No follow the following.
# [[Power cycle the network devices]]
# Check if all the cables are firmly plugged in. To check port details please refer to [[How to set up the Modem and router?]] routers?]]
** *For WiFi Users*
# If you are able to see the WiFi name in your devices WiFi settings;
*** Do Forget WiFi network function on your device
*** Scan the network for Your Aurinoco WiFi network name and login by entering the password again.
# If you are not able to see the WiFi name in your devices WiFi settings;
*** Restart WiFi on your device (Laptop/Mobile/iPads, etc).
*** Scan WiFi networks for Your Aurinoco WiFi network name and login by entering the password again.
If the above steps didn't fix the internet [[How to contact Aurinoco?| contact Aurinoco support]]
# Check for the lights on the network devices. In-case of any LED glowing red.
If Yes [[How to contact Aurinoco?| contact Aurinoco support]]
If No follow the following.
# [[Power cycle the network devices]]
# Check if all the cables are firmly plugged in. To check port details please refer to [[How to set up the Modem and router?]] routers?]]
** *For WiFi Users*
# If you are able to see the WiFi name in your devices WiFi settings;
*** Do Forget WiFi network function on your device
*** Scan the network for Your Aurinoco WiFi network name and login by entering the password again.
# If you are not able to see the WiFi name in your devices WiFi settings;
*** Restart WiFi on your device (Laptop/Mobile/iPads, etc).
*** Scan WiFi networks for Your Aurinoco WiFi network name and login by entering the password again.
If the above steps didn't fix the internet [[How to contact Aurinoco?| contact Aurinoco support]]