Project

General

Profile

Wiki » History » Version 41

Panchanan Hiremath, 21/05/2021 12:04

1 40 Charles Atkinson
Welcome to Aurinoco Systems FAQ (frequently asked questions) page
2 1 Charles Atkinson
3 40 Charles Atkinson
In case this page does not answer your questions or the answers are unclear, please share via support@aurinoco.net or +91 413 403 6900
4 1 Charles Atkinson
5 40 Charles Atkinson
{{toc}}
6 40 Charles Atkinson
7 40 Charles Atkinson
h3. On Aurinoco Systems
8 40 Charles Atkinson
9 40 Charles Atkinson
# [[FAQ:What is Aurinoco Systems?]]
10 41 Panchanan Hiremath
# [[FAQ:What plans are offered by Aurinoco & BSNL]]
11 40 Charles Atkinson
12 40 Charles Atkinson
h3. On AVCAN (Auroville Campus Area Network) by Aurinoco Systems
13 40 Charles Atkinson
14 1 Charles Atkinson
# [[FAQ:When will connections be available at my location?]]
15 1 Charles Atkinson
# [[FAQ:What subscription plans are available?]]
16 1 Charles Atkinson
# [[FAQ:How much does a subscription cost?]]
17 22 Charles Atkinson
# [[FAQ:How to apply for a subscription?]]
18 40 Charles Atkinson
# [[FAQ:Hotspot service for house sitters?]]
19 40 Charles Atkinson
# [[FAQ:ACN is down. Why not switch subscribers to ERN?]]
20 22 Charles Atkinson
21 40 Charles Atkinson
h3. On Aurinoco subscriptions
22 22 Charles Atkinson
23 22 Charles Atkinson
# [[FAQ:How does an Aurinoco subscription compare with BSNL's?]]
24 1 Charles Atkinson
# [[FAQ:How to contact Aurinoco?]]
25 22 Charles Atkinson
# [[FAQ:How to change the subscription plan?]]
26 22 Charles Atkinson
# [[FAQ:How to take a subscription holiday?]]
27 22 Charles Atkinson
# [[FAQ:How to cancel a subscription?]]
28 22 Charles Atkinson
# [[FAQ:How to shift an existing subscription]]
29 1 Charles Atkinson
30 40 Charles Atkinson
h3. On network setup
31 1 Charles Atkinson
32 1 Charles Atkinson
# [[FAQ:How get the Wi-Fi password reset?]]
33 1 Charles Atkinson
# [[FAQ:How to deactivate WiFi connection?]]
34 22 Charles Atkinson
# [[FAQ:How to set up the modem and router?]]
35 22 Charles Atkinson
# [[FAQ:Which DNS servers to use?]]
36 1 Charles Atkinson
# [[FAQ:Which time servers to use?]]
37 22 Charles Atkinson
# [[FAQ:What is the gateway address?]]
38 33 Atchuthan Manickam
# [[FAQ:What IP addresses can I use?]]
39 40 Charles Atkinson
40 40 Charles Atkinson
h3. On network testing
41 40 Charles Atkinson
42 40 Charles Atkinson
# [[FAQ:The connection is slow. What to do?]]
43 40 Charles Atkinson
# [[FAQ:The connection is not working. What to do?]]
44 22 Charles Atkinson
# [[FAQ:How to do a ping test?]]
45 22 Charles Atkinson
# [[FAQ:How to do a speed test?]]
46 22 Charles Atkinson
47 40 Charles Atkinson
h3. On telephony services
48 22 Charles Atkinson
49 22 Charles Atkinson
# [[FAQ:What about telephone?]]
50 22 Charles Atkinson
# [[FAQ:How much does a subscription cost?]]
51 1 Charles Atkinson
# [[FAQ:How to apply for a subscription?]]
52 1 Charles Atkinson
53 40 Charles Atkinson
h3. On usage reports
54 1 Charles Atkinson
55 1 Charles Atkinson
# [[FAQ:Why is the usage so high?]]
56 22 Charles Atkinson
# [[FAQ:How to reduce the usage?]]
57 1 Charles Atkinson
# [[FAQ:How to change usage report frequency?]]
58 22 Charles Atkinson
# [[FAQ:How to change usage report To and CC addresses?]]
59 22 Charles Atkinson
60 40 Charles Atkinson
h3. On extra services
61 22 Charles Atkinson
62 22 Charles Atkinson
# [[FAQ:What is Aurinoco's apt-cache service?]]
63 1 Charles Atkinson
# [[FAQ:What is Aurinoco's backup service?]]
64 40 Charles Atkinson
# [[FAQ:What is Aurinoco's MQTT service?]]
65 1 Charles Atkinson
# [[FAQ:What is Aurinoco's NAS service?]]
66 40 Charles Atkinson
# [[FAQ:What is Aurinoco's Nextcloud service?]]
67 40 Charles Atkinson
# [[FAQ:What is Aurinoco's OpenVPN service?]]
68 40 Charles Atkinson
# [[FAQ:What is Aurinoco's Redmine service?]]
69 22 Charles Atkinson
70 40 Charles Atkinson
h3. On monitoring sites support
71 38 Panchanan Hiremath
72 22 Charles Atkinson
# [[FAQ:Steps to check AVES EPM connectivity]]
73 22 Charles Atkinson
74 40 Charles Atkinson
h3. On Audio/Video Conferencing
75 22 Charles Atkinson
76 37 Atchuthan Manickam
# [[FAQ:Having issues with online calls or meetings?]]
77 22 Charles Atkinson
78 40 Charles Atkinson
h3. On security suites
79 22 Charles Atkinson
80 1 Charles Atkinson
# [[FAQ:How to stay safe from malware?]]
81 40 Charles Atkinson
82 40 Charles Atkinson
h3. Other (not supported by Aurinoco)
83 40 Charles Atkinson
84 40 Charles Atkinson
# [[FAQ:How to install Anydesk? - remote desktop sharing tool for troubleshooting]]