Support #13422
Gisaf is not working
Description
Hi Philippe,
Gisaf is not connecting to server.
I have attached the screen shot of the error message.
Please check it.
Thanks.
History
#1 Updated by Selvarani C over 2 years ago
- Assignee set to Philippe May
#2 Updated by Giulio Di Anastasio over 2 years ago
To Selvarani:
Please do not write "Gisaf not working" as a title of ticket, but mention the type of error: in this case it should be something like "Cannot connect to the server (Bad Gateway)", so that when Philippe reads the ticket, he will have a idea of the problem just only reading the title...
To Philippe: please correct me if I am wrong
On another note: I tied to connect from home, and I got "502 Bad Gateway - nginx"
Hope this helps
Thanks
Giulio
#3 Updated by Philippe May over 2 years ago
- % Done changed from 0 to 100
- Status changed from New to Resolved
I just came to CSR office. Thanks Giulio: "not working" is not helpful.
There was a shutdown last Saturday (Selvarani told and Vijay confirmed), maybe for battery maintenance. I found the server was OFF... Please, Selvarani, have a quick look in case the server does not respond at all (the 502 error shown in the web browsers is a symptom).
I started the server, and had to run a basic "fsck" (Linux partition standard repair tool) on /dev/sdd2.
All good now.
#4 Updated by Philippe May over 2 years ago
- Status changed from Resolved to Closed