Support #13952
Gisaf isn't Connecting
0%
Description
Hi Philippe,
Gisaf isn't connecting. So please check.
History
#1 Updated by Philippe May over 2 years ago
The server is not reachable at all. Is it up?
In general when you create a ticket mentioning that Gisaf is "not working"/"not connecting", please mention some information that could be helpful like:
- if you checked that the server's light is on
- if some electrical or networking issue happened in CSR at that time
- when was this noticed
Thanks!
#2 Updated by Selvarani C over 2 years ago
- File Gisaf isn_t connecting.png View added
- Yes, the server light is on.
- No, electrical and network issue was not happened.
- it was noticed at Saturday 4.30 pm. but Morning is was worked.
And also i have attached the snapshot of Gisaf page for your reference.
Thanks.
#3 Updated by Philippe May over 2 years ago
Found the server with the power light on, but no gign of life. Restarted it, had to fsck /dev/sdd2 and start the gisdb domU manually => all fine.
Investigation of the problem: i found in the server's logs (journalctl -b -1), for Saturday at 1PM:
Apr 23 12:59:20 dream systemd-logind[849]: Suspend key pressed. Apr 23 12:59:20 dream systemd-logind[849]: Suspending... Apr 23 12:59:20 dream systemd[1]: Reached target Sleep. Apr 23 12:59:20 dream systemd[1]: Starting Suspend... Apr 23 12:59:20 dream systemd-sleep[155839]: Suspending system... Apr 23 12:59:20 dream kernel: PM: suspend entry (s2idle)
"Suspend key pressed" is a very strange message: how did that happen?
#4 Updated by Philippe May over 2 years ago
- Status changed from New to Resolved
To prevent the same issue to happen again, i disabled the sleep/suspend/hibernate modes (https://wiki.debian.org/Suspend)
root@dream:~# systemctl mask sleep.target suspend.target hibernate.target hybrid-sleep.target Created symlink /etc/systemd/system/sleep.target → /dev/null. Created symlink /etc/systemd/system/suspend.target → /dev/null. Created symlink /etc/systemd/system/hibernate.target → /dev/null. Created symlink /etc/systemd/system/hybrid-sleep.target → /dev/null.