Project

General

Profile

Support #13952

Gisaf isn't Connecting

Added by Selvarani C 2 months ago. Updated 2 months ago.

Status:
Resolved
Priority:
Normal
Assignee:
Target version:
-
Start date:
23/04/2022
Due date:
% Done:

0%

Close

Description

Hi Philippe,

Gisaf isn't connecting. So please check.

Gisaf isn_t connecting.png View (75 KB) Selvarani C, 23/04/2022 16:47

Gisaf isn_t connecting.png View (75 KB) Selvarani C, 25/04/2022 09:53

14022
14026

History

#1 Updated by Philippe May 2 months ago

The server is not reachable at all. Is it up?

In general when you create a ticket mentioning that Gisaf is "not working"/"not connecting", please mention some information that could be helpful like:

- if you checked that the server's light is on
- if some electrical or networking issue happened in CSR at that time
- when was this noticed

Thanks!

#2 Updated by Selvarani C 2 months ago

14026

- Yes, the server light is on.
- No, electrical and network issue was not happened.
- it was noticed at Saturday 4.30 pm. but Morning is was worked.

And also i have attached the snapshot of Gisaf page for your reference.

Thanks.

#3 Updated by Philippe May 2 months ago

Found the server with the power light on, but no gign of life. Restarted it, had to fsck /dev/sdd2 and start the gisdb domU manually => all fine.

Investigation of the problem: i found in the server's logs (journalctl -b -1), for Saturday at 1PM:

Apr 23 12:59:20 dream systemd-logind[849]: Suspend key pressed.
Apr 23 12:59:20 dream systemd-logind[849]: Suspending...
Apr 23 12:59:20 dream systemd[1]: Reached target Sleep.
Apr 23 12:59:20 dream systemd[1]: Starting Suspend...
Apr 23 12:59:20 dream systemd-sleep[155839]: Suspending system...
Apr 23 12:59:20 dream kernel: PM: suspend entry (s2idle)

"Suspend key pressed" is a very strange message: how did that happen?

#4 Updated by Philippe May 2 months ago

  • Status changed from New to Resolved

To prevent the same issue to happen again, i disabled the sleep/suspend/hibernate modes (https://wiki.debian.org/Suspend)

root@dream:~# systemctl mask sleep.target suspend.target hibernate.target hybrid-sleep.target
Created symlink /etc/systemd/system/sleep.target → /dev/null.
Created symlink /etc/systemd/system/suspend.target → /dev/null.
Created symlink /etc/systemd/system/hibernate.target → /dev/null.
Created symlink /etc/systemd/system/hybrid-sleep.target → /dev/null.

Also available in: Atom PDF