Steps to check AVES EPM connectivity » History » Version 2
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Panchanan Hiremath, 29/05/2020 15:34
- Check LED indicators on AONT (Alphion Optic Network Terminal) :
- Green light on - PWR, PON and LAN indicates operational state
- Red light on - LOS indicates Loss of signal from source - Contact Aurinoco support
- Red light or flickering green light on PWR - indicates issue with power adapter or electric source
- Check input voltage on power adapter and report to Aurinoco support if failed
- Check the electrical power source at site, either TNEB or UPS. Recommend to use networking devices on UPS
- Check LED indicators on MC (Media Convertor)
- Green light on - PWR, fdx, fx, tx, 100mbps indicates operational state
- Stable Green light on PWR alone indicates no connectivity - Contact Aurinoco support
- Flickering Green light on PWR indicates issue with power adapter or electric source.
- Check input voltage on power adapter and report to Aurinoco support if failed
- Check the electrical power source at site, either TNEB or UPS. Recommend to use networking devices on UPS
- Check LED indicators on Router (D-Link or TP-Link)
- Green light on - Internet, Power, WiFi and LAN (if Ethernet cable connected) indicates operational state
- Red light on Internet LED indicates no internet connection from MC or AONT
- Check physical connectivity between router and MC or AONT
- Check input voltage on power adapter and report to Aurinoco support if failed
- Check the electrical power source at site, either TNEB or UPS. Recommend to use networking devices on UPS
- Do a ping test from AVES network to the respective sites IP address
- Open cmd (on Windows machine) or terminal (on Linux systems)
- run command | ping 192.168.16.XXX (verify IP address from wiki page to be created)
- share ping test results on mail to Aurinoco support