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The connection is not working What to do » History » Version 7

Panchanan Hiremath, 13/02/2021 23:48

1 3 Charles Atkinson
h1. The connection is not working. What to do?
2 1 Santhosh Kumar
3 7 Panchanan Hiremath
# Check for the lights on the network devices. In-case of any LED glowing red.
4 7 Panchanan Hiremath
If Yes [[How to contact Aurinoco?| contact Aurinoco support]]
5 7 Panchanan Hiremath
If No follow the following. 
6 6 Panchanan Hiremath
# [[Power cycle the network devices]]
7 1 Santhosh Kumar
# Check if all the cables are firmly plugged in. To check port details please refer to [[How to set up the Modem and routers?]]
8 4 Panchanan Hiremath
** *For WiFi Users*
9 4 Panchanan Hiremath
# If you are able to see the WiFi name in your devices WiFi settings;
10 4 Panchanan Hiremath
*** Do Forget WiFi network function on your device
11 4 Panchanan Hiremath
*** Scan the network for Your Aurinoco WiFi network name and login by entering the password again.
12 4 Panchanan Hiremath
# If you are not able to see the WiFi name in your devices WiFi settings; 
13 4 Panchanan Hiremath
*** Restart WiFi on your device (Laptop/Mobile/iPads, etc).
14 4 Panchanan Hiremath
*** Scan WiFi networks for Your Aurinoco WiFi network name and login by entering the password again.
15 1 Santhosh Kumar
16 6 Panchanan Hiremath
If the above steps didn't fix the internet [[How to contact Aurinoco?| contact Aurinoco support]]