The connection is not working What to do » History » Version 8
Charles Atkinson, 25/05/2021 10:46
"How to set up the Modem and routers?" > "How to set up the Modem and router?"
| 1 | 3 | Charles Atkinson | h1. The connection is not working. What to do? |
|---|---|---|---|
| 2 | 1 | Santhosh Kumar | |
| 3 | 7 | Panchanan Hiremath | # Check for the lights on the network devices. In-case of any LED glowing red. |
| 4 | 7 | Panchanan Hiremath | If Yes [[How to contact Aurinoco?| contact Aurinoco support]] |
| 5 | 7 | Panchanan Hiremath | If No follow the following. |
| 6 | 6 | Panchanan Hiremath | # [[Power cycle the network devices]] |
| 7 | 8 | Charles Atkinson | # Check if all the cables are firmly plugged in. To check port details please refer to [[How to set up the Modem and router?]] |
| 8 | 4 | Panchanan Hiremath | ** *For WiFi Users* |
| 9 | 4 | Panchanan Hiremath | # If you are able to see the WiFi name in your devices WiFi settings; |
| 10 | 4 | Panchanan Hiremath | *** Do Forget WiFi network function on your device |
| 11 | 4 | Panchanan Hiremath | *** Scan the network for Your Aurinoco WiFi network name and login by entering the password again. |
| 12 | 4 | Panchanan Hiremath | # If you are not able to see the WiFi name in your devices WiFi settings; |
| 13 | 4 | Panchanan Hiremath | *** Restart WiFi on your device (Laptop/Mobile/iPads, etc). |
| 14 | 4 | Panchanan Hiremath | *** Scan WiFi networks for Your Aurinoco WiFi network name and login by entering the password again. |
| 15 | 1 | Santhosh Kumar | |
| 16 | 6 | Panchanan Hiremath | If the above steps didn't fix the internet [[How to contact Aurinoco?| contact Aurinoco support]] |