The connection is not working What to do » History » Version 9
Charles Atkinson, 25/05/2021 10:58
General cleanup including rationalised the list indentation
| 1 | 3 | Charles Atkinson | h1. The connection is not working. What to do? |
|---|---|---|---|
| 2 | 1 | Santhosh Kumar | |
| 3 | 9 | Charles Atkinson | # If any network device LED is glowing red, [[How to contact Aurinoco?|contact Aurinoco support]] |
| 4 | 9 | Charles Atkinson | Otherwise continue with the steps below |
| 5 | 1 | Santhosh Kumar | # [[Power cycle the network devices]] |
| 6 | 6 | Panchanan Hiremath | # Check if all the cables are firmly plugged in. To check port details please refer to [[How to set up the Modem and router?]] |
| 7 | 9 | Charles Atkinson | # WiFi |
| 8 | 9 | Charles Atkinson | ## If your WiFi device (phone, laptop ...) lists the Aurinoco WiFi router |
| 9 | 4 | Panchanan Hiremath | *** Do Forget WiFi network function on your device |
| 10 | 9 | Charles Atkinson | *** Scan the network for Your Aurinoco WiFi network name and login by entering the password again |
| 11 | 9 | Charles Atkinson | ## If your WiFi device does not list the Aurinoco WiFi router |
| 12 | 9 | Charles Atkinson | *** Restart WiFi on your device |
| 13 | 9 | Charles Atkinson | *** Scan WiFi networks |
| 14 | 9 | Charles Atkinson | *** If the Aurinoco WiFi router is listed, login to it by entering the password again |
| 15 | 1 | Santhosh Kumar | |
| 16 | 9 | Charles Atkinson | If the above steps didn't fix the connection, [[How to contact Aurinoco?|contact Aurinoco support]] |