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Support #13847

Gisaf not responding

Added by Giulio Di Anastasio 3 months ago. Updated 3 months ago.

Status:
New
Priority:
Urgent
Assignee:
Start date:
30/03/2022
Due date:
% Done:

0%

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Description

Today thee was power cut for the whole day. At a certain point there was not even Internet connection at the office. Then Internet was restored, but Gisaf is still not connecting, and if I press Shift-F5 I get a "502 Bad Gateway - nginx" error message.
We tried to switch the server off, and then on again, but to no avail

Kindly help if you can
Thanks
Giulio

History

#1 Updated by Philippe May 3 months ago

I cannot log in to the console and the server is not online at all. I'll have to come physically to the office.

#2 Updated by Giulio Di Anastasio 3 months ago

Dear Philippe,
Sorry to disturb you but Gisaf is down again today.

Please check into it as soon as you can

Thanks
Giulio

#3 Updated by Philippe May 3 months ago

I cannot connect at all right now, and will need to go again to CSR tomorrow morning.

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