Steps to check AVES EPM connectivity » History » Version 3
Version 2 (Panchanan Hiremath, 29/05/2020 15:34) → Version 3/12 (Maniyammai J, 29/05/2020 15:38)
h2. Steps to check Aurinoco Connection at AVES EPM and Solar Monitoring Sites.
* Check LED indicators on AONT (Alphion Optic Network Terminal) :
# Green light on - PWR, PON and LAN indicates operational state
# Red light on - LOS indicates Loss of signal from source - Contact [[FAQ:How to contact Aurinoco?|Aurinoco support]]
# Red light or flickering green light on PWR - indicates issue with power adapter or electric source
# Check input voltage on power adapter and report to [[FAQ:How to contact Aurinoco?|Aurinoco support]] if failed
# Check the electrical power source at site, either TNEB or UPS. Recommend to use networking devices on UPS
* Check LED indicators on MC (Media Convertor)
# Green light on - PWR, fdx, fx, tx, 100mbps indicates operational state
# Stable Green light on PWR alone indicates no connectivity - Contact [[FAQ:How to contact Aurinoco?|Aurinoco support]]
# Flickering Green light on PWR indicates issue with power adapter or electric source.
# Check input voltage on power adapter and report to [[FAQ:How to contact Aurinoco?|Aurinoco support]] if failed
# Check the electrical power source at site, either TNEB or UPS. Recommend to use networking devices on UPS
* Check LED indicators on Router (D-Link or TP-Link)
# Green light on - Internet, Power, WiFi and LAN (if Ethernet cable connected) indicates operational state
# Red light on Internet LED indicates no internet connection from MC or AONT
# Check physical connectivity between router and MC or AONT
# Check input voltage on power adapter and report to [[FAQ:How to contact Aurinoco?|Aurinoco support]] if failed
# Check the electrical power source at site, either TNEB or UPS. Recommend to use networking devices on UPS
* Do a ping test from AVES network to the respective sites IP address
# Open cmd (on Windows machine) or terminal (on Linux systems)
# run command | ping 192.168.16.XXX (verify IP address from wiki page [[AVES-EPM&SOL-IP-List|to be created]])
# share ping test results on mail to [[FAQ:How to contact Aurinoco?|Aurinoco support]]
* Check LED indicators on AONT (Alphion Optic Network Terminal) :
# Green light on - PWR, PON and LAN indicates operational state
# Red light on - LOS indicates Loss of signal from source - Contact [[FAQ:How to contact Aurinoco?|Aurinoco support]]
# Red light or flickering green light on PWR - indicates issue with power adapter or electric source
# Check input voltage on power adapter and report to [[FAQ:How to contact Aurinoco?|Aurinoco support]] if failed
# Check the electrical power source at site, either TNEB or UPS. Recommend to use networking devices on UPS
* Check LED indicators on MC (Media Convertor)
# Green light on - PWR, fdx, fx, tx, 100mbps indicates operational state
# Stable Green light on PWR alone indicates no connectivity - Contact [[FAQ:How to contact Aurinoco?|Aurinoco support]]
# Flickering Green light on PWR indicates issue with power adapter or electric source.
# Check input voltage on power adapter and report to [[FAQ:How to contact Aurinoco?|Aurinoco support]] if failed
# Check the electrical power source at site, either TNEB or UPS. Recommend to use networking devices on UPS
* Check LED indicators on Router (D-Link or TP-Link)
# Green light on - Internet, Power, WiFi and LAN (if Ethernet cable connected) indicates operational state
# Red light on Internet LED indicates no internet connection from MC or AONT
# Check physical connectivity between router and MC or AONT
# Check input voltage on power adapter and report to [[FAQ:How to contact Aurinoco?|Aurinoco support]] if failed
# Check the electrical power source at site, either TNEB or UPS. Recommend to use networking devices on UPS
* Do a ping test from AVES network to the respective sites IP address
# Open cmd (on Windows machine) or terminal (on Linux systems)
# run command | ping 192.168.16.XXX (verify IP address from wiki page [[AVES-EPM&SOL-IP-List|to be created]])
# share ping test results on mail to [[FAQ:How to contact Aurinoco?|Aurinoco support]]