Project

General

Profile

The connection is slow What to do » History » Version 3

Santhosh Kumar, 09/08/2017 11:53

1 1 Charles Atkinson
h1. The connection is slow. What to do?
2 1 Charles Atkinson
3 2 Santhosh Kumar
# Test the speed by clicking "here":http://www.speedtest.net/
4 2 Santhosh Kumar
# Power cycle the network devices
5 2 Santhosh Kumar
** *For GPON Users*
6 2 Santhosh Kumar
*** Turn off the router(TP-Link).
7 2 Santhosh Kumar
*** Turn off the Modem.
8 2 Santhosh Kumar
*** Turn on the Modem and wait for all the lights to come on.
9 2 Santhosh Kumar
*** Turn on the router and wait for all the lights to come on.
10 2 Santhosh Kumar
*** Check the speed.
11 3 Santhosh Kumar
** *For Non-Gpon Users*
12 3 Santhosh Kumar
*** Turn off the router(TP-Link).
13 3 Santhosh Kumar
*** Turn on the router and wait for all the lights to come on.
14 2 Santhosh Kumar
# Check for the Wi-Fi signal if the Internet is connected wireless.
15 2 Santhosh Kumar
** If the Wi-Fi signal is low move the modem closer to the computer.
16 2 Santhosh Kumar
** Upgrade your router to which has higher range.
17 2 Santhosh Kumar
# Check if there is any is download is running in the background.
18 2 Santhosh Kumar
# Is the connection slow for all Internet services?  All websites?  Email etc.?
19 2 Santhosh Kumar
** If its just Internet browsing, try a different browser.
20 2 Santhosh Kumar
**If its just emails try a different email client or try to reinstall the email client.
21 1 Charles Atkinson
22 2 Santhosh Kumar
If the above steps didn't fix the Internet contact Aurinoco via [[How to contact Aurinoco?]]