The connection is not working What to do » History » Version 12
Charles Atkinson, 17/07/2021 10:23
Fix formatting
| 1 | 3 | Charles Atkinson | h1. The connection is not working. What to do? |
|---|---|---|---|
| 2 | 1 | Santhosh Kumar | |
| 3 | 11 | Charles Atkinson | # If any network device LED is glowing red |
| 4 | 11 | Charles Atkinson | ** Check if all the cables are firmly plugged into the devices. To know your device details please refer to [[How to set up the Modem and router?]] |
| 5 | 12 | Charles Atkinson | ** If that does not fix it, [[Power cycle the network devices]] and check after two minutes. If that does not fix the red <notextile>LED(s)</notextile> [[How to contact Aurinoco?|contact Aurinoco support]]. |
| 6 | 1 | Santhosh Kumar | # WiFi |
| 7 | 9 | Charles Atkinson | ## If your WiFi device (phone, laptop ...) lists the Aurinoco WiFi router |
| 8 | 11 | Charles Atkinson | *** Delete the WiFi network on your device. TODO: how to do that on each OS? |
| 9 | 4 | Panchanan Hiremath | *** Scan the network for Your Aurinoco WiFi network name and login by entering the password again |
| 10 | 10 | Panchanan Hiremath | ## If your WiFi device does not list the Aurinoco WiFi name then, |
| 11 | 9 | Charles Atkinson | *** Restart WiFi on your device |
| 12 | 1 | Santhosh Kumar | *** Scan WiFi networks |
| 13 | 10 | Panchanan Hiremath | *** If now the Aurinoco WiFi name is listed, login to it by entering the password again else [[How to contact Aurinoco?|contact Aurinoco support]] |